C:\Program Files\Fortinet\FortiClient>fortiesnac.exe -d ===================================== FortiClient License Details ===================================== License Timeout: 2024-11-14 08:00:00 Feature bitmap : 0x0004517c VPN Timeout: 2023-06-11 08:52:07 No telemetry data available.
C:\Program Files\Fortinet\FortiClient>fortiesnac.exe -u
This EMS has disabled disconnection.
C:\Program Files\Fortinet\FortiClient>fortiesnac.exe -r <CODE>
Failed to register to EMS: This FortiClient is already registered to an EMS.
Any ideas? Currently running 7.0.8 ZTNA
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Created on 01-30-2024 10:43 AM Edited on 01-30-2024 10:44 AM
Thanks for the reply.
Unfortunately it’s not listed on the EMS which is the problem. I want to register it, but it won’t let me as it thinks it’s already registered. I was hoping that as the CLI has an unregister option that I could use that.
At this stage I’m thinking the best solution would be to uninstall the software and reinstall, though I suspect it won’t let me uninstall either. Maybe rebuild the device is the only answer.
I was hoping there would be a /force or /clear option or similar.
You can first try to uninstall the Forticlient properly with the appropriate Tool:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-download-FortiClient-and-FCRemove- ... or if you have the PC in your possession you can try uninstalling it by starting Windows from Safe Mode.
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