I'm having an issue where I can't add users from a remote LDAP server to the firewall. I've tried creating individual users as well as groups, but neither works. I can see the listing of users from the remote LDAP server, but they are all greyed out and I'm not able to right click and use add selected. I'm running 7.0.11 on a 900D, and the LDAP server is connected with a Simple bind. Both the test connectivity and Test User Credentials functions on the LDAP server page worked successfully. The screenshot shows the greyed out names and selection options. Could it be that I need to change the Bind Type in the LDAP server definition to Regular instead of Simple? Any help is appreciated.
Thanks for the replies, unfortunately it's a customized Open LDAP server, not AD. I've verified that I am using the correct CN. I couldn't even get it to bind using sAMAccountName. I'll run through the diags in the doc Jamal linked and hopefully get more details of the error.
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