Can't access mapped drive with Forticlient vpn

[Shahar2516]

Hi

I'm having an issue with some of my users,

Using Forticlient VPN 7.0.7.0345 with windows 10 (21H2)

After the first login mapped drives are accessible, but after the user is disconnecting and reconnecting the mapped drives are no longer accessible. Only after restarting the laptop the mapped drives are accessible.

Try reinstalling the Forticlient VPN but that didn't help.

Do you have any idea what causing this?

Thanks

[gfleming]

To be honest this sounds like more a Windows problem than a FortiClient problem. FortiClient does not have any influence on how Windows displays mapped drives. If the drives are disappearing after VPN disconnects, this behaviour would be consistent regardless of which VPN client you are using.

Please research some solutions using Windows forums and help channels. I wonder if there is a way to map the drives in a different way so that they do not disappear when network is lost?