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Can't access Forticloud by Fortitoken Mobile validation failed.
Hello,
I can't access forticloud. It shows as shown in this picture.
I have 2fa using forti token mobile
On the mobile app, it pops up to approve, but after approve, it says login validation failed token code is invalid
I tried to do lost Fortitoken and when I got to this page, no sms code was sent to my number.
Please help me.
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Hello
The password may be wrong.
When the password is wrong you are also prompted to enter the token?
Try reset your password.
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I've tried resetting the password and it's still the same.
Previously, I was able to login to the cloud by just pressing approve on fotitoken mobile without having to enter the security code myself.
I had something like this happen once at the beginning of the year. I left it for 2-3 days and suddenly it came back to normal.
But this time I can't log in at all. I've been having problems for 2 weeks now.
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Hello,
Can you please try enter code manually, like when you click on token you are able to see code. check entering token manually work or not.
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Check your FW (enable logging default deny even). It uses non HTTP/HTTPS standard ports and may be blocking them.