Can' t Ping from Fortigate

[riverstech]

Hello, We have a production 310B FW and a test 310B FW which are both having the same issue not being able to ping out, I get an 4216:unknown action and 5134:unknown action. I have tried the following commands from all the vdoms including the global: exe ping 4.2.2.1 execute ping 4.2.2.1 exec ping 4.2.2.1 The production FW is working except the ping issue. Thanks

[Anand_Narayana]

Probably you may need to check which source interface is set for ping. Try this..... FG-310B # execute ping-options <wan interface ip> FG-310B # execute ping 4.2.2.2 PING 4.2.2.2 (4.2.2.2): 56 data bytes 64 bytes from 4.2.2.2: icmp_seq=0 ttl=240 time=81.6 ms 64 bytes from 4.2.2.2: icmp_seq=1 ttl=240 time=80.4 ms 64 bytes from 4.2.2.2: icmp_seq=2 ttl=244 time=77.2 ms 64 bytes from 4.2.2.2: icmp_seq=3 ttl=240 time=80.4 ms 64 bytes from 4.2.2.2: icmp_seq=4 ttl=244 time=77.4 ms --- 4.2.2.2 ping statistics --- 5 packets transmitted, 5 packets received, 0% packet loss round-trip min/avg/max = 77.2/79.4/81.6 ms