Can not activate Fortigate

[Hanna]

Hi,

I get an error when trying to activate an evaluation license for Fortigate VM on eve ng. I have check my internet connection and it works properly, dns is also works. I get the following error: Error downloadding license: Invalid product model. Do anyone please know, where the problem is. Thank you

[srajeswaran]

Do you have console/SSH access to the system ? Can you verify the serial number is valid (not just 0000)

run "get system status"" to confirm. If you are seeing invalid serial number, please try to deploy it again and check.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-VM-License-management-validation...

[Simon_Bingham]

Hi, I Have exactly the same issue , did you get a resolution ?

[chauhans]

Hello Hanna,

Could you please refer below doc. link. This article describes the error encountered while deploying a FortiGate KVM due to an inappropriate FortiGate KVM image. 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-License-invalid-due-to-exceeding-all...

Hope the above doc. link would be helpful.

Thanks,

Shaleni

[Simon_Bingham]

I have same issue I have asked for a solution , so far nothing works
I end up installing a version 6.x which seems to last for 15 days without a licence. this is working at the moment.