CPU overload

[Yosef]

Hi everyone today on morning about 8 o clock the internet stopped to work and I could not access to the fortigate I thought that there is a loop but I could to get an IP address from fortigate DHCP so I unplugged and plugged the power from the device but still nothing worked just after 10 minute I succeed to connect to the fortigate to see the CPU working on 99-100 % for something like 5 minute and suddenly everything started to work well the same thing happened yesterday more or less on the same time there is any option to know what happened ?

thanks for any help

[Chris]

What device we are talking about?

Which Firmware you use?

Do you use diag sys top to see which process causes the high load?

[Yosef]

fortigate 60D

Firmware Version v5.2.5,build701

I could not connect to the fortigate to run any command I wonder if there any way to see the problem in system log

[Chris]

You said " just after 10 minute I succeed to connect to the fortigate to see the CPU working on 99-100 % for something like 5 minute" So i think you are connected to FG. You must connect via SSH Console to execute the cli command. I have also a FG60D with the latest Firmware but haven't yet seen this behavior. Which UTM features are enabled? IPS/Antivirus /Scheduled Vulnerability Scan? This causes sometimes heavy loads to the cpu.

[Yosef]

Run Time:  2 days, 13 hours and 16 minutes

48U, 0N, 51S, 1I; 1839T, 1391F, 120KF

             imd      466      R      97.2     0.6

          httpsd     1159      S       0.9     1.0

          newcli     1172      R       0.7     0.7

         miglogd       82      S       0.5     1.1

          httpsd       72      S       0.3     1.0

          httpsd       73      S       0.1     1.0

       ipsengine      343      S <     0.0     2.8

         pyfcgid      314      S       0.0     1.5

         pyfcgid      315      S       0.0     1.5

     proxyworker      102      S       0.0     1.4

         pyfcgid      313      S       0.0     1.4

         pyfcgid      311      S       0.0     1.3

         cmdbsvr      481      S       0.0     1.1

       ipshelper       93      S <     0.0     1.0

       scanunitd      989      S <     0.0     1.0

       scanunitd      990      S <     0.0     1.0

       scanunitd      101      S <     0.0     0.9

          httpsd       49      S       0.0     0.9

          httpsd       71      S       0.0     0.9

       urlfilter      111      S       0.0     0.9