Hi am now very tired of it of multiple fresh installs in Ubuntu 15.04, 18.04, and 20.04...
(First I was trying with a CLI options only, getting a bogus "license expired message".)
Then with GUI I am not getting anything but the Window pop up and no elements
on it; it's just blank.
This is with the latest 7.0.7 FortiClient forticlient_7.0.7.0246_amd64.deb from either the official repo using this procedure:
or downloading a VPN only deb file forticlient_vpn_7.0.7.0246_amd64.deb manually from
Gets stuck in this:
Starting FortiTray 1
23:25:41.945 › Starting FortiTray
Platform detected: ubuntu 1
23:25:41.949 › Platform detected: ubuntu
[ '/opt/forticlient/gui/FortiClient-linux-x64/FortiClient' ] 1
23:25:41.951 › [ '/opt/forticlient/gui/FortiClient-linux-x64/FortiClient' ]
Saml - init 1
23:25:41.975 › Saml - init
23:25:42.409 › did-finish-load
23:25:42.411 › ready-to-show
and it only shows the blank window and hangs in there.
Both result in the same behavior. What am I doing wrong?
Thank you for using the Community Forum.
I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.
We are still looking for someone to help you.
We will come back to you ASAP.
I found this old discussion:
Does it help?
Is it suggested to use openfortivpn cli, but in my case it's not applicable as I need to use OTP and openforti does not support SASL.
I have the same problem with blank scree in FortiClient app on linux.
Is it possible to fix it?
Hello everyone, I found the solution to this problem, you need to have
Running in the background. If you have systemd, check that forticlient service is up and running:
# systemctl status forticlient.service
Also check that directory exists:
Hi, I have Ubuntu 22.04.3 and I am having the same issue even when the service is up and running. I checked that the directory /var/lib/forticlient exists.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2023 Fortinet, Inc. All Rights Reserved.