Banned Word Errors

[Jennyjcuk]

Hi

I work in a school and for many students we keep getting "Attention the page has been blocked because it contains a banned word" message, on Google searches when searching things like "speed light photography" or anything that's not bad!

Have done some investigation but can't see why it's blocking.

Any help would be great!

Thanks

Jenny

[SecurityPlus]

What FortiOS version are you running? Does this error come from Web Protection?

[mpeddalla]

Hello  @Jennyjcuk ,

Thank you for contacting the Fortinet Forum portal.

 -Can you please confirm the error that you are getting or a screenshot of the block message ?

 -Do you have any content filtering configured on Fortigate please refer to the below link for configuration review

https://docs.fortinet.com/document/fortigate/6.2.15/cookbook/725397/web-content-filter

Best regards,

Manasa.

If you feel the above steps helped to resolve the issue mark the reply as solved so that other customers can get it easily while searching on similar scenarios.