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ramiroATC
New Contributor

Backup

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17 REPLIES 17
gfleming
Staff
Staff

It's most likely that the FortiGate does not have a policy allowing inside traffic (FAZ FTP request) to VPN clients. 

Cheers,
Graham
ramiroATC

all ports are enabled in the VPN policy

ramiroATC

I don't know if the error is because I'm connected to the VPN or I necessarily have to be on the same network and perform this procedure.

gfleming

You don't but you need to ensure you can route from the FAZ to your VPN-connected client. Can you? Ping is a good first step....

Cheers,
Graham
ramiroATC

if i can ping the FAZ i am actually inside the FAZ GUI.


Could you tell me the correct way to configure the filezilla server? Because according to the tac it indicates that an error appears because the filezilla server is misconfigured and they don't want to help me.

gfleming

You need to ping from the FAZ to  your VPN-connected endpoint that is running the filezilla server.

 

Please try this first. 

Cheers,
Graham
ramiroATC

Do you want me to ping in the cli of faz, a ping to the ip that the vpn assigned me? or to the real ip of my pc?

gfleming

Yes ping from the cli of the faz. That's the only way to ping from the faz.

 

Ping the IP of the Filezilla server. Sounds to me like that's the IP that the VPN assigned you, right?

 

You do understand why we are doing this right? To confirm that FAZ can actually talk to the FileZilla server. So yes of course we need to ping from the FAZ to the FileZilla PC—whatever IP you are using in the FTP backup command.

Cheers,
Graham
Ramiro96

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