Assistance/Help needed: Required to Locate Downloaded Database Path in FortiClient EMS

[MVSantoshReddy]

Dear TAC Team,

I am experiencing difficulty locating the downloaded database from FortiClient EMS. While the GUI indicates that the database was downloaded and saved at a specific time, I am unable to determine the exact directory or repository where it is stored. Unlike FortiGate, the database does not appear in the browser's default download directory.

Could you please provide guidance on the standard directory or repository where the database is saved by default? Additionally, any steps to locate or configure the backup path would be greatly appreciated.

Thank you for your assistance.

[AEK · Accepted solution]

Hi Santosh

I have EMS 7.4.0 and when I perform a backup it asks me for a target directory on my PC and it works fine.

Do you have the "Backup created" message in green when you try to backup?