Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Calvin777
New Contributor II

Asset Identity Center / List does not show Software OS anymore

Good evening!

 

I remember, that the Asset Identity List showed the devices in my network including information about the Software OS (Windows, iOS, etc.). After a reboot a couple of days ago, the Software OS is not discovered anymore. All devices do have "unkown" Software OS.

 

The option "device detection" is enabled for all relevant interfaces. What do I miss here?

2 REPLIES 2
AEK
Honored Contributor II

Hello

Try force a DHCP request from some clients and see if it updates OS info.

AEK
AEK
Calvin777
New Contributor II

Nope, unfortuantely not.

Labels
Top Kudoed Authors