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StephenPalmore
New Contributor

Created on ‎10-21-2022 02:32 PM

Approval workflow not sending email

We have Fortimanager 7.0.3 and have a mailserver setup with our O365 domain.

The test email works with no issues.

We have a workflow setup to use that server.

When a change request is made the approvers do not receive an email about the change.

A message trace account we used shows the successful test messages but no attempts for any workflow ones.

 

I am sure this is something stupid but I am new with this :p

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Sheikh
Staff
Staff

Created on ‎10-22-2022 12:29 AM Edited on ‎10-22-2022 12:29 AM

Hi Stephen,

 

Have you have gone through this Technical Tip to setup approval workflow in Fortimanager ?

 

https://community.fortinet.com/t5/FortiManager/Techincal-Tip-How-to-use-WorkFlow-mode-with-auto-appr...

 

regards,

 

Sheikh

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TBRNTWKTech
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Created on ‎03-10-2023 09:30 AM

Stephen, 

Did you ever figure out your issue?

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