Application crashed firmware version 7.4.6

[Kuldeep]

Pid: 02023, application: fnbamd, Firmware: FortiGate-120G v7.4.6,build2726b2726,241210 (GA.M) (Release), Signal 11 received, Backtrace: [0x7fa186367c] [0x00c9b6a4] [0x00c9cfb8] [0x00c8c8f0] [0x00c8cab0] [0x02b2c80c] [0x00caaaa8] [0x0044eaac] [0x004543bc] [0x00454944] [0x004575f8] [0x004580fc] [0x7fa1b12f24] [0x0044a550] [0x0044a550]

System event i got but reason and coot casue i am not able to get?

[sjoshi]

Hi Kuldeep,

You can check the crashlog for more information.

diagnose debug crashlog read | grep 2025

Further was there any issue during the time the process was crashed or any interruption ?

[Kuldeep]

output of below command: diagnose debug crashlog read | grep 2025

247: 2025-05-04 09:24:02 <02023> firmware FortiGate-120G v7.4.6,build2726b2726,241210 (GA.M) (Release)
248: 2025-05-04 09:24:02 <02023> application fnbamd
249: 2025-05-04 09:24:02 <02023> *** signal 11 (Segmentation fault) received ***
250: 2025-05-04 09:24:02 <02023> Register dump:
251: 2025-05-04 09:24:02 <02023> R0: 0000000000015b01 R1: 000000009e422787 R2: 000000009e422786
252: 2025-05-04 09:24:02 <02023> R3: 0000000000000000 R4: 0000000026163b28 R5: 0000000000000004
253: 2025-05-04 09:24:02 <02023> R6: 0000000000000007 R7: 0000000b3d33fac0 XR: 000000000491d820
254: 2025-05-04 09:24:02 <02023> R9: 0000007f9e61a000 R10: 0000007fc924ae70 R11: 0000000000000140
255: 2025-05-04 09:24:02 <02023> R12: 0000000000001110 R13: 00000000000000d6 R14: 000000000000000d
256: 2025-05-04 09:24:02 <02023> R15: 0000007fa1fff000 IP0: 0000000004923870 IP1: 0000007fa1863650
257: 2025-05-04 09:24:02 <02023> PR: 0000000000000027 R19: 0000000026163550 R20: 0000000000000000
258: 2025-05-04 09:24:02 <02023> R21: 00000000031e6298 R22: 0000000003195148 R23: 0000000026163620
259: 2025-05-04 09:24:02 <02023> R24: 000000000319ed40 R25: 000000000319ecd0 R26: 000000000001001c
260: 2025-05-04 09:24:02 <02023> R27: 0000000000000003 R28: 0000007fc924b090 FP: 0000007fc924af10
261: 2025-05-04 09:24:02 <02023> fault_address: 0000000000015b01 sp: 0000007fc924af10
262: 2025-05-04 09:24:02 <02023> pc: 0000007fa186367c lr: 0000000000c9b6a4
263: 2025-05-04 09:24:02 <02023> pstate: 80000000 (Nzcv daif -PAN -UAO)
264: 2025-05-04 09:24:02 <02023> Backtrace:
265: 2025-05-04 09:24:02 <02023> [0x7fa186367c] => /usr/lib/aarch64-linux-gnu/libcrypto.so.3
266: 2025-05-04 09:24:02 (OPENSSL_sk_shift+0x0000002c) liboffset 0026967c
267: 2025-05-04 09:24:02 <02023> [0x00c9b6a4] => /bin/fnbamd
268: 2025-05-04 09:24:02 <02023> [0x00c9cfb8] => /bin/fnbamd
269: 2025-05-04 09:24:02 <02023> [0x00c8c8f0] => /bin/fnbamd
270: 2025-05-04 09:24:02 <02023> [0x00c8cab0] => /bin/fnbamd
271: 2025-05-04 09:24:02 <02023> [0x02b2c80c] => /bin/fnbamd
272: 2025-05-04 09:24:02 <02023> [0x00caaaa8] => /bin/fnbamd
273: 2025-05-04 09:24:02 <02023> [0x0044eaac] => /bin/fnbamd
274: 2025-05-04 09:24:02 <02023> [0x004543bc] => /bin/fnbamd
275: 2025-05-04 09:24:02 <02023> [0x00454944] => /bin/fnbamd
276: 2025-05-04 09:24:02 <02023> [0x004575f8] => /bin/fnbamd
277: 2025-05-04 09:24:02 <02023> [0x004580fc] => /bin/fnbamd
278: 2025-05-04 09:24:02 <02023> [0x7fa1b12f24] => /usr/lib/aarch64-linux-gnu/libc.so.6
279: 2025-05-04 09:24:02 (__libc_start_main+0x000000e4) liboffset 00020f24
280: 2025-05-04 09:24:02 <02023> [0x0044a550] => /bin/fnbamd
281: 2025-05-04 09:24:02 <02023> [0x0044a550] => /bin/fnbamd
282: 2025-05-04 09:24:02 <02023> fortidev 6.0.2.0008
283: 2025-05-04 09:24:02 the killed daemon is /bin/fnbamd: status=0xb00
284: 2025-05-04 10:24:04 fnbamd crashed 1 times. The latest crash was at 2025-05-04 09:24:02.