Application Name Unknown

[FortiKBUser]

Hello there,

I am using Fortinet 90d. However, I get the error on the webfilter and log view side of the users.

And even if I change the groups of users, I get the old rule and the information from the old server. can you help me ?

[boneyard]

you point out several things and a subject about "application name unknown"

so what exactly is your problem? all of them? please make it all a bit clearer.

[FortiKBUser]

Even though I changed the webfilter group in the users, the old group is still filtering.

[boneyard]

still not sure what you are saying. you changed the web filter profile for a certainly policy with a user group but still the old web filter profile is used?

are you sure the user is hitting the right rule?

[FortiKBUser]

Yes, I am sure. But the problem is that when I look at the user logs, it shows the sites and applications I normally go to. But now it comes as unknown what is the reason for it.

[boneyard]

i'm trying to understand you but for me you keep changing the actual problem making it difficult to know what to focus on.

is it possible to restate your problem with a recent screenshot? the one you post lists most lines with action ip-conn*, which means the session was allowed but no reply came, that can cause the unknown application i would assume as there isn't enough information to determine the application.

*) http://kb.fortinet.com/kb....do?externalID=FD39321