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marconet-22
New Contributor III

Analyzer - automatic backup to QNAP

Hi

I have VM Forti Analyzer in private cloud.

I set automatic backup to public IP behind QNAP nas, specific port etc.

FTP works

SFTP doesn't work, have someone ever run this configuration?

 

Thank you

Marco

7 REPLIES 7
ebilcari
Staff
Staff

As long as QNAP supports the standard protocol it should not be any issue. Take a look at this article, maybe its related to password complexity or follow the troubleshooting steps shown here.

- Emirjon
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marconet-22
New Contributor III

Hi

I follow up both article but it doesn't work.

Last week it seems that QNAP blocked access, today from Qnap logs it seems that authentication is ok but the problem is to Forti Analyzer.

I can't do trouble shoot it

ebilcari

In order to check, we need the output of the diagnose command or the execute of the backup command from FortiAnalyzer CLI.

- Emirjon
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marconet-22
New Contributor III

 

Hi

these are the logs, write me if you need more. From QNAP -> Impossible Access but i can access with Filezilla Client with the same protocol. Is it possible that i need to upload qnap certified?

Errore Backup fallito.png

ebilcari

It appears that the authentication is failing and if you have verified the credentials most probably is caused by a special character in the username or in the password.
Can you mention only the special characters that are used in this case like . " 
Do you get any log in the Event Log related to system backup?

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
sjoshi
Staff
Staff

To configure automatic backups from FortiAnalyzer to a QNAP NAS using SFTP, ensure that the SFTP server settings on the QNAP NAS are correctly configured, including the port and user credentials. Verify that the SFTP service is running on the QNAP NAS and that firewall rules allow the connection. Test the SFTP connection from the FortiAnalyzer to the QNAP NAS to ensure proper functionality

https://docs.fortinet.com/document/fortianalyzer/7.6.0/cli-reference/589136/backup

Let us know if this helps.
Salon Raj Joshi
marconet-22
New Contributor III

on QNAP: User tested via FileZilla client, service SFTP running.

I tried to test connection via diagnose test commands but it doesn't work

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