You revived a post from 2013?
No, now adays the pattern is to re-categorize the URL's into a custom category of your own choice. I never use the prebuilt custom1 and custom2, I always create useful custom categories.
So its common for me to have a Custom-O365services category with
companyname.sharepointonline.com
companyname-my.sharepointonline.com
login.microsoftonline.com
login.live.com
outlook.office365.com
outlook.office.com
wns.window.com
officeclient.microsoft.com
...
etc.
(I can't keep them all in my head)
Hi danto, did you enabled the deep inspection on SSL inspetion?
if yes from webfilter you should exempt URL also for https traffic from Static URL Filter.
You need to create a new rule and pass the action "exempt" and then "enable" the rule.
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