Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
nosiop
New Contributor

Allow Software Updates via Google Play

Hello!

Need Help!

I have subnet for mobile devices. I need that in mobile devices work only whatsapp, telegram, ZOIPER VOIP and Google Play for Updates.

In Fortigate Policy I allow (Application Control): telegram, whatsapp, Zoiper Voip App and Google Play (Dependecies Google Accounts, Google Login, Google Login Personal, Google Login G.Suite also allowed). In SSL Deep Inspection Profile excepted addresses *play.google.com, *googleapis.com, *.ggpht.com, *.googlevideo.com, wildcard.google.com.

So, Whatsapp, telegram, zoiper working fine, but Google Play not working.

What am I doing wrong? May be App Signature Google Play not working/need update?

2 REPLIES 2
chethan
Contributor

Hello,

 

Have you enabled logs on your firewall policy? did you notice anything there?

 

or else, you can allow all google services for testing and check what services and ports were used by google play in the logs?

 

and later configure application control profile.

 

Thank you

Chethan
NSE 4
ChethanNSE 4
mhe
Contributor II

I tried to implement exactly this for a client some time ago. Unfortunately, this never worked reliably, even with the help of Fortinet support.

Labels
Top Kudoed Authors