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Iftikhar
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Created on ‎11-07-2022 11:09 PM Edited on ‎11-07-2022 11:12 PM

All the devices under Users & Devices are shown as "Other identified device", only displaying the ma

Hello, 

All the devices under Users & Devices are shown as "Other identified device", only displaying the mac addresses. 

under logs,-Forward Traffic - it only shows the Source IP Addresses and Mac address of the devices connected on different VLAN. 

 

FortiGate 201F - 7.2.2/ 1255

Need Help! 

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Anthony_E
Community Manager
Community Manager

Created on ‎11-10-2022 10:54 PM

Hello,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Regards,

Anthony-Fortinet Community Team.
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Markus_M
Staff
Staff

Created on ‎11-11-2022 04:07 AM

Hi Iftikhar,

 

please check on the GUI > Network > Interface setting of the interface your device belongs to, whether "device detection" is enabled.

 

Best regards,

 

Markus

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