I have two FortiGates configured in HA (FW1 and FW2). After upgrading the firmware to v7.6.2 build 3462 (Feature) and rebooting, I am unable to access the UI via HTTPS on (FW2), although I can access (FW1) after rebooting again.
Hi Jacky1,
It is possible to have access to the Secondary device's GUI/HTTPS by configuring a management interface under HA settings or configuring a management IP under the system interface
Connect to the slave FortiGate, proceed with the following command in the CLI:
execute ha manage <HA cluster index of the secondary unit> <username> <password>
And run the sniffer and debug logs and see the output result.
di de flow filter addr <src-address>
di de flow filter port 443
diag debug flow trace start 1000
diag debug en
Please refer to the below document for more information:
Regards,
Aman
Hi @Jacky1 ,
If you have no HA management interface configured, you can only access the current Primary Device in GUI.
Please share your HA settings.
Thank you for your assistance. I have two devices in the HA group, but I am currently able to access the GUI on only one device. Unfortunately, I am unable to access the GUI on the other device after rebooting it.
Hi @Jacky1 ,
1) Were you able to access the Secondary device in GUI before?
2) Please share the HA settings with this command:
show sys ha
1) Yes, I was able to access the secondary and primary device in the GUI before, but now I am unable to do so after the latest firmware update.
2) NAMI-FW2 # show sys ha
config system ha
set group-name "NAMI-FW"
set mode a-p
set password ----
set hbdev "port15" 0 "port16" 0
set ha-mgmt-status enable
config ha-mgmt-interfaces
edit 1
set interface "mgmt"
next
end
set override disable
set priority 100
set monitor "port1" "port2" "port3"
end
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