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CrawfCol
New Contributor

Admin access from the Internet

We could happily browse from the Internet to our FortiGate 200F until Friday.  We can no longer browse and wonder what we need to check to re-enable this.

 

In addition, at the same time our VPN IPSEC Tunnel stopped working.

 

Any ideas?

3 REPLIES 3
mhe
Contributor II

Wild guess: default gateway has/was changed

CrawfCol
New Contributor

Not as far as I am aware.  Where to check?

 

The fact that the VPN started failing at the same time as the access from the Internet to the admin console, I thought might have given a better clue?

pavankr5
Staff
Staff

Hello @CrawfCol,

> Navigate to "System" > "Network" > "Interfaces" and check the status of the WAN (internet-facing) interface. Ensure it is up and has the correct IP settings (IP address, subnet mask, gateway).

> From  FortiGate CLI  perform a ping test to 8.8.8.8 or ping google.com. If the ping is successful, it indicates a working internet connection.

> Make sure the gateway IP address specified on the WAN interface is correct.

>  If everything seems fine on the FortiGate side, check with your Internet Service Provider

 

Thanks,

Pavan

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