Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
M_G
New Contributor

Adding port x1 to fortilink interface brings the port down

Hi, 

 

I have port x2 already running a fortilink stack for one room, and I'm trying to set up another room using port x1. When first connecting port x1 to the switches, the port's connection went up. However, I noticed that I forgot to add x1 to the fortilink interface.

 

When I figured this out, I moved port x1 to the fortilink interface, but as soon as I made this change, port x1 went down. Physically, the fiber connections still show light on both ends (looking from the firewall and the switch sides respectively).

 

If anyone has any idea how I may be able to set this up correctly, please let me know. Any help will be greatly appreciated. 

 

Thank you, 

M_G

2 REPLIES 2
jintrah_FTNT
Staff
Staff

Hi,

 

Could you please mention the FortiGate model and version? Also, gather the outcome of the below commands,

#diag hard dev nic x1

#diag hard dev nic x2

#diag net agg name fortilink

 

best regards,

Jin

M_G
New Contributor

Hi Jintrah, 

 

Thank you for the swift response. 

 

The model is 100F and it is running 7.0.9. 

I'll send the output of the commands via direct message. 

 

 

Best regards, 

M_G