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jpock
New Contributor

Added PC To Domain. How to refresh EndPoints in EMS

I have tried clicking the "sync"  button, but it's still not seeing the new computer under endpoints.  How do I get it to show up?   Its visible in active directory, just not in the EMS. 

4 REPLIES 4
kd007
New Contributor III

Have you verified that sync is working? In Endpoints > Manage Domains?

jpock
New Contributor

Yes.  The sync was always working.  The new computer became visible after a sync the following day.  I can't explain it.  We do have two domain controllers too, although only one is registered in EMS.  In any case, both of the DC's were in sync as well while this issue was occurring. I guess we'll see what happens on the next PC I have to add. 

CoSax
New Contributor

I  have the same problem with EMS 6.0.3. New PCs added in AD do not appear in EMS, even after a force domain update.

jpock
New Contributor

I spoke to a tech support rep about this. Sounds like the syncing issues with the DC are being looked at presently. 

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