Add Trusted Host on Dedicated Mgmt

[Thesok-lek74]

Hello

My Product is Fortigate,   I can't access GUI management page although i have add my ip as a trusted host in Dedicated Management Port. but the point is i can ping success and can ssh with no problem. so what is going on?

thanks for everyone's answers.

[DPadula]

Hi Thesok-lek74,

Is HTTP and HTTPS enable under the management interface?

Confirm if you have the following command under it:

set allowaccess ping https ssh http

[Thesok-lek74]

yes, i have enabled those.

[DPadula]

The next step is to check the ports (80 and 443) as suggested by ddeguzman. The link sent by him has those steps on it. In case you are using 80 and 443 for admin access, check if the httpsd process is running. Use the command: diagnose sys top 1 99 1 | grep httpsd

[ddeguzman]

Hi Thesok-lek74.

Kindly try the steps provided on this article if it helps:
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Cannot-access-the-FortiGate-web-admi...

Make sure you are using the correct management service port (TCP 443), or try changing the "admin-server-cert" discussed on the said article.