i've downloaded a fortigate VMware Appliance (v7.2.4) and want to run it in permanent trial mode as described in the official support article:
Permanent trial mode for FortiGate-VM | FortiGate / FortiOS 7.2.4 (fortinet.com)
When i try to activate the evalution license over the https interface, i always get the error message: "Error downloading license: Invalid serial number".
When i try to activate the evaluation license over console, i get the error code 61 - "Failed to download VM license".
I'm using a new and never before used fortigate account (with a new mail address) and the vm has full internet access ("execute ping google.com" from the console works).
Do you have any idea, what the problem could be?