Absent 2nd PSU generates Alarms - supress how?

[psimons_pictet]

Hello

We have NO second PSU in our Fortinet systems by design.

How do I stop 'Critical' alarms being generated because the 2nd one is 'missing'?

Thanks in advance
Paul

[Anthony_E]

Hello Paul,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hello Paul,

Could you indicate which unit you are using please?

Regards,

[psimons_pictet]

Hi,
Not sure what - unit - is?
Fortigate 81F for example?
Thanks

[Anthony_E]

Hello,

Yes, FortiGate-100D for example.

I am not sure that FortiGate-81F has power blocks.

Thanks a lot in advance.

Regards,

[psimons_pictet]

Hi Anthony
So the systems we have giving 'mising 2nd PSU' alarms I want to suppress are ...

80Fs , 81Fs and 101Fs 

Regards

Paul

[adambomb1219]

Why would you not want dual PSUs????

[psimons_pictet]

Extra expense, maintenance, bother :)
2 single PSU systems are in HA configuration  

[parteeksharma]

Hi @psimons_pictet,

Hope you are doing good.

Kindly let me know since when the issue started ? was the issue observed after upgrade to 7.2.4 version ?
Also please share the below command output
# exec sensor list

# diagnose hardware deviceinfo psu

Regards,
Parteek

[psimons_pictet]

Hello Parteek
I don't know the 'history' of the issue as we have just implimented reporting and the 2nd PSU missing alert shows up in thousands!

We are runnning v7.0.9.
this is the output you requested...

PAR-2 $ diagnose hardware deviceinfo psu
Power Supply Status

PSU[1] OK
PSU[2] LOST

PAR-2 $ exec sensor
list List sensors and readings

PAR-2 $ exec sensor list
1 PSU [1] OK
2 PSU [2] LOST
3 SYS Fan1 Speed 5172 RPM
4 SYS Fan2 Speed 5172 RPM
5 Ext Temperature 38.38 C
6 Fan Temperature 27.00 C
7 CPU_ON-DIE Temperature 41.53 C
8 BCM_switch Temperature 55.10 C
9 B50185 Temperature 66.50 C
10 B50210_1 Temperature 34.64 C
11 B50210_2 Temperature 38.53 C

PAR-2 $