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psimons_pictet
New Contributor

Absent 2nd PSU generates Alarms - supress how?

Hello

We have NO second PSU in our Fortinet systems by design.

How do I stop 'Critical' alarms being generated because the 2nd one is 'missing'?

Thanks in advance
Paul

Paul
___________________________________________
Find it - Fix it - Forget it = network management !!
Paul___________________________________________Find it - Fix it - Forget it = network management !!
10 REPLIES 10
Anthony_E
Community Manager
Community Manager

Hello Paul,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

 

 

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello Paul,

 

Could you indicate which unit you are using please?

 

Regards,

Anthony-Fortinet Community Team.
psimons_pictet

Hi,
Not sure what - unit - is?
Fortigate 81F for example?
Thanks


 

Paul
___________________________________________
Find it - Fix it - Forget it = network management !!
Paul___________________________________________Find it - Fix it - Forget it = network management !!
Anthony_E

Hello,

 

Yes, FortiGate-100D for example.

I am not sure that FortiGate-81F has power blocks.

 

Thanks a lot in advance.

 

Regards,

 

Anthony-Fortinet Community Team.
psimons_pictet

Hi Anthony
So the systems we have giving 'mising 2nd PSU' alarms I want to suppress are ...

80Fs , 81Fs and 101Fs 

Regards

Paul

 

Paul
___________________________________________
Find it - Fix it - Forget it = network management !!
Paul___________________________________________Find it - Fix it - Forget it = network management !!
adambomb1219
Contributor III

Why would you not want dual PSUs????

psimons_pictet

Extra expense, maintenance, bother :)
2 single PSU systems are in HA configuration  

Paul
___________________________________________
Find it - Fix it - Forget it = network management !!
Paul___________________________________________Find it - Fix it - Forget it = network management !!
parteeksharma

Hi @psimons_pictet,

Hope you are doing good.

Kindly let me know since when the issue started ? was the issue observed after upgrade to 7.2.4 version ?
Also please share the below command output
# exec sensor list

# diagnose hardware deviceinfo psu

Regards,
Parteek

psimons_pictet

Hello Parteek
I don't know the 'history' of the issue as we have just implimented reporting and the 2nd PSU missing alert shows up in thousands!

We are runnning v7.0.9.
this is the output you requested...

PAR-2 $ diagnose hardware deviceinfo psu
Power Supply Status

 


PSU[1] OK
PSU[2] LOST

PAR-2 $ exec sensor
list List sensors and readings

PAR-2 $ exec sensor list
1 PSU [1] OK
2 PSU [2] LOST
3 SYS Fan1 Speed 5172 RPM
4 SYS Fan2 Speed 5172 RPM
5 Ext Temperature 38.38 C
6 Fan Temperature 27.00 C
7 CPU_ON-DIE Temperature 41.53 C
8 BCM_switch Temperature 55.10 C
9 B50185 Temperature 66.50 C
10 B50210_1 Temperature 34.64 C
11 B50210_2 Temperature 38.53 C

PAR-2 $



Paul
___________________________________________
Find it - Fix it - Forget it = network management !!
Paul___________________________________________Find it - Fix it - Forget it = network management !!
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