AWS FortiGate Kerenl Error on t2.small instance

[Mohammed-Mustafa]

Hello all,

I'm reciving this belwo error in AWS Fortigate: " EXT3-fs error (device xvda2): ext3_add_entry: bad entry in directory #90113: rec_len is smaller than minimal - offset=0, inode=0, rec_len=0, name_len=0

Firmware OS version: v7.2.3

[abarushka]

Hello,

Please find the details by following the links below:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-How-to-detect-affected-device-for-fi...

https://community.fortinet.com/t5/FortiAnalyzer/Troubleshooting-Tip-FortiGate-or-FortiAnalyzer-error...

[Mohammed-Mustafa]

According to the articles you shared, this issue is resolved by "reformatting the boot device and then reinstalling the firmware via TFTP." how this can be done that I'm in cloud environment.

also, if I decided to create a new instance is how my subscription will shift to the new instance

[abarushka]

Hello,

In case the issue is triggered on logging partition, you may consider to format log disk "execute formatlogdisk". Otherwise you may consider to redeploy FortiGate.