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AP issues
Hi all,
Currently i have a 60D-WIFI-POE 5.2.0 along with a 221B AP also running 5.2.
I am not a wifi genuis, know enought o be dangerous, i seem to have issues where wifi clients will attach to the ap, yet after a few minutes can not communicate with them even though connected. Is there something with in the AP profile i should be doing? I cant really seem to find a best practice for AP along with local radios to handle both.
Any input would be great.
Thank you
13 REPLIES 13
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Take alook at this thread; https://forum.fortinet.com/FindPost/110051
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Forgive me...
I have read this a few times now and i am not following, are you saying this is to new and i should wait? Or go down to 5.0.7?
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We' ll need some more info on what problems you have and what your configuration is.
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Hi Micahawitt ,
I am also facing the exact issue with a FAP221B.
For me, it is not a regular issue. but happens once in a two weeks at least.
For other' s reference, the issue is all of a sudden all connected devices will stop communicating - means even if shows connected.
And the particular moment if I check the ping to the gateway I will get more than 900ms times to get the reply and will have lot of timed out also..!
I reboot the device whenever this occurs, and unfortunately I didn' t get chance to check the CPU/Memory usage of the device when the issue happened. And the logs didn' t say anything about the issue.. !
I had the issue in 5.0.7 and now few days back i have upgraded to 5.2 ,Since then I have not faced the issue.
And , It happens only in one device, rest of the FAP221 B are flawless... :)
Please help me to list the trouble shooting which I can perform next time when it happens.
1. Check the CPU /Memory usage
2. Check the VIDS - dia wireless-controller wlac -c vids
3. Disable back ground scan/WIDS and see
4. Check the logs in Fortigate.
5. Anything else????
Thanks
NHS
Nihas [\b]
Nihas [\b]
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I' m not sure if it' s the same thing I get. I have a Fortiwifi90 and one AP221. only 1 wifi so computers moving around will move from the AP to the fortiwifi if they get close to it. it' s working but in my test, the laptop I move close to the fortiwifi so it switch antenna is able to see internet but not able to ping anybody else from the network for about 3 or 4 minutes then everything is working fine again.
I guess this is related to new connexion and network is not aware of the new location before the arp is redone but how to fix it or if it' s considerate a normal delay I don' t know. is it possible you have the same problem?
I have 5.07 but tried 5.2 before on AP but same problem. I use the built in AP profiles from the fortiwifi. if I need to change something in the profile, please let me know.
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Domm,
This is not normal behaviour, I suggest opening a support ticket to look at your configuration.
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Hi,
i got the same issues.
Seems to be a problem with the default gw / dns server settings applied to the dhcp client.
check the wifi interface settings and specify the default gw / dns server for dhcp Clients (not the option " same as Interface" )
that was my solution, just a Workaround, i know
Chris
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Hi, i got the same issues. Seems to be a problem with the default gw / dns server settings applied to the dhcp client. check the wifi interface settings and specify the default gw / dns server for dhcp Clients (not the option " same as Interface" ) that was my solution, just a Workaround, i know ChrisMade this change and voila! things are cooking again, thank you!
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This is not normal behaviour, I suggest opening a support ticket to look at your configuration.As soon as TAC get' s enough of these case maybe and only maybe they will do something

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