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enaz52
New Contributor

ALGO Speaker Issues

I have LLDP set up on our VoIP vlan for yealink phones. We are using a FortiGate 100F for our firewall/router. We are trying to expand overhead paging coverage by adding an ALGO 8301 device and 8186 Speakers. For some reason I cannot see the 8186 speakers on our network. They are assigned an IP and I can see them in the DHCP monitor but I can't get into the web interface to configure the speaker. I read that ALGO does not support LLDP. I have tried to manually configure the port to our VoIP vlan but this still does not allow the ALGO web UI. 

 

I discovered accidentally, that if I put a yealink phone on the network, allow it to discover the phone and then remove the phone and return the ALGO speaker to that port that then suddently I can get into the web ui. 

 

The other issue we have is that once I have this system all configured when we dial the ALGO 8301 it randomly drops the yealink phones and only pages the speakers ever few calls. We use GoTo connect for phones. I've contacted both ALGO and GoTo and they can't figure it out so I am looking at our network. 

3 REPLIES 3
Anthony_E
Community Manager
Community Manager

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello,

 

May I invite you to contact our support team?

 

Regards,

Anthony-Fortinet Community Team.
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