Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
PJagiello_ESK
Visitor

A JavaScript error ocurred in the main process - ARM based processor

Hi, i currently met with an error i cannot fix no matter how many hours i put into it.
java issue.png

The workstation is currently working on Windows 11 pro 24h2 with 7.4.3.1790 FortiClient vpn Only with ARM based processor SnapDragon X Elite - x1e78100
The app was working just fine until one day it stopped, happened for 2 ARM based laptops around the same time

I tried:
Reinstalling the app, vcredists, javas
Removing all folder, also the hidden ones relating Forticlient VPN
Removing everything with the word "Forti" from regedit
Update the windows system and the device
Ton of reboots, launching app as admin, changing permissions to folders in windows

Currently im losing hope because i keep trying and trying everything i can find on the web and forums and its not working.
I will really apreciate any help.
Kind regards.

1 REPLY 1
funkylicious
SuperUser
SuperUser

check https://community.fortinet.com/t5/Support-Forum/Windows-11-ARM-64bit-7-4-3-1790-Javascript-error-occ... 

it was related to adobe acrobat reader in that case.

"jack of all trades, master of none"
"jack of all trades, master of none"
Announcements
Check out our Community Chatter Blog! Click here to get involved
Labels
Top Kudoed Authors