Hey, in our environment we have a lot of FT VPN clients with different versions (majority is 7.0.7.0345), I want to deploy an update with Intune help, however I am encountering issues with update. I can successfully deploy FT client, however with update it is another story... so Intune manages the updates all good, however when I am trying to open new version of FT client I receive JavaScript error (please see the attachment), I tried installing 2015-2022 VC redist, but it is no luck (please note that I do not have older versions of VC redist). Maybe someone has a workaround / solution and willing to share ?
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Hello NOC10,
Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.
Thanks,
Hello,
We are still looking for an answer to your question.
We will come back to you ASAP.
Thanks,
Hello,
Specified bug record as per below.
0949939 -
JavaScript error occurs in main process. |
You can find under-resolved issues with 7.2.3.
https://docs.fortinet.com/document/forticlient/7.2.3/windows-release-notes/22791/resolved-issues
Please make sure you are trying to check behavior either with 7.2.3,7.2.4.
Hey, so tried updating Forticlient from 7.0.7.0345 to 7.2.4.0972 and it was indeed successful I did not encounter any issue related to JS error, however it cached somehow my credentials, which I do not like, tried cleaning cookies however it didn't help, maybe you have solution for this too ?
And what about future ? If I would try to update to more newer version f.e 7.4 / 7.6 would JS error occur once again ? Thank you
Hello,
Starting from 7.2.4 we have an option for <use_gui_saml_auth>
Please revise options based on the newly introduced control.
Additionally, make sure the Save Password option has been disabled on your profile.
https://docs.fortinet.com/document/forticlient/7.2.4/xml-reference-guide/858086/ssl-vpn
If any issue arises I would suggest raising a Forticare ticket follow-up further.
About the future based on the JS error, I would suggest checking release notes against known issues for specific versions 7.4, and 7.6 once it has been released.
If none are available, proceed with a pilot group of a few test users, monitor their behavior, and then expand the deployment to a larger group of users.
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