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GusTech
Contributor II

[5.0.7] Bug? policy - Count = empty

Hi, Traffic tab shows nothing, this happened between a FW update. can not remember which FGT100D

Fortigate <3

Fortigate <3
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romanr
Valued Contributor

Even though this is not a Beta related thing... I can confirm this issue on a couplf of 100D clusters running 5.0.7 .... On the 1 cluster only 3 (of ~100) policies shows counters (those hitting zones with IPSec interfaces)
Carl_Wallmark
Valued Contributor

Yep, same here

FCNSA, FCNSP
---
FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C

FCNSA, FCNSP---FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30BFortiAnalyzer 100B, 100CFortiMail 100,100CFortiManager VMFortiAuthenticator VMFortiTokenFortiAP 220B/221B, 11C
Adrian_Buckley_FTNT

My 100D is showing traffic counts as expected. The devices have Hardware acceleration, have you checked the counters on your Network processors?
romanr

The devices have Hardware acceleration, have you checked the counters on your Network processors?
There is no NP on the 100D ....
Adrian_Buckley_FTNT

My bad, i totally forgot that. didn' t even check my device.
JohnLuo_FTNT
Staff
Staff

QA tested on v5.0.7 100D, can not reproduce the issue with simple config. Can anyone help to give us more detail steps to reproduce the issue?
andymemo

QA tested on v5.0.7 100D, can not reproduce the issue with simple config. Can anyone help to give us more detail steps to reproduce the issue?
+1 (FG310B + 5.0.7) Issue seems to only be happening with Chrome (Version 34.0.1847.131 m). When I open the GUI in IE11 (11.0.9600.17031) I can see the traffic counters.
andymemo
New Contributor III

Issue seems to only be happening with Chrome (Version 34.0.1847.131 m). When I open the GUI in IE11 (11.0.9600.17031) I can see the traffic counters.
OK, correction. When I later went into to GUI via IE, it was broken also - reading 0' s in counter column.
romanr
Valued Contributor

I just played aroung a bit - it seems to be only a problem with the views... After I changed my column settings the counters appeared again - if I change them back as they were berfore, the correct counters were still there!
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