- what is your Windows OS platform (OS version and architecture)
Windows 7 Pro, x64
- what FortiClient version and build do you have?
(this dialog box was removed in 5.0.2)
- did you upgrade from a previous version of FortiClient? What was the version and build?
" did you upgrade from a previous version of FortiClient?"
What was the version and build?
prev. version: 5.0.1, b194
- you had a VPN connection up. Please provide your FortiClient XML configuration.
- were there any steps that you ran just before seeing this box?
login to the windows 7=> open FCT window=> use VPN(SSL or IPSEC)=> try to register FCT to the FGT unit