2FA Code from Custom Email

[robinh007]

Hello,

Email-based two-factor authentication has been successfully enabled for users, including SSL VPN users, who are now receiving OTPs via email without any issues. The OTP emails are currently being sent from the email address "DoNotReply@fortinet-notifications.com." Is it possible to modify the sender's email address to align with our domain (e.g., example@test.com)?

[fg_muc]

Hi,

which Firmware are you running?

Have you already set up a custom SMTP server on the FortiGate?

Please take another look at the following article, where the topic is described again:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Unable-to-send-FortiToken-email-using-cust...

KR Fabian

[robinh007]

Thank you @fg_muc 

we are running 7.4.4.

[SimranRana · Accepted solution]

Hello,

You can specify your own custom SMTP server on firewall instead of using the default one:
How to configure SMTP using custom server... - Fortinet Community

[robinh007]

Thank you @SimranRana