Self-paced certificate

[JoseOros]

Hello all,

I recently finished my NSE7 Advanced Threat Protection 3.2 Self-Paced and I completed all the lessons, questions and watched the lab, however I haven't received the certificate yet.

I understand if you finish a Self Paced course completely you get a certification of completion regarding it.

Do any of you know if this changed?

Thanks in advance
José O.

[NilaSark]

Hello 

In the partner portal > dashboard > completed section you should have it.

[JoseOros]

Hi,

For some reason it doesnt appear there, even though i have all the tasks with check in the course.

Best regards
José O.

[sbailey_FTNT]

Please contact your regional training team so they can investigate. Contact information is at the top of the course page under "Need help?".

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Sarah Bailey
Manager, Training Release
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[JoseOros]

Hi Sarah,

I finally found a way, I needed to complete the Sample Questions which are outside the main course in another topic. After doing that, the course showed as complete and i could download the certificate.

Thanks in advance
José O.