Fortinet Training Institute
PeteZieg
New Contributor

Course completion certificate not showing up

After watching all the videos in all lessons and answering the sample questions, the course is still showing as "in Progress".
When opening the lessons, the individual videos are defaulted back to the unchecked state.
The course is showing all lessons checked.

Where can I download the course completion certificate?
2 REPLIES 2
sbailey_FTNT
Staff
Staff

Hi Peter...please open a ticket with the Fortinet Helpdesk here: https://helpdesk.training.fortinet.com/en/support/home

This way we have access to your account information and can investigate.

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Sarah Bailey
Manager, Training Release
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Original Message:
Sent: Oct 04, 2022 03:40 AM
From: Peter Ziegler
Subject: Course completion certificate not showing up

After watching all the videos in all lessons and answering the sample questions, the course is still showing as "in Progress".
When opening the lessons, the individual videos are defaulted back to the unchecked state.
The course is showing all lessons checked.

Where can I download the course completion certificate?
Sarah Bailey Manager, Training Release
PeteZieg

Hello Sarah. Done.

Best wishes, Peter-------------------------------------------
Original Message:
Sent: Oct 19, 2022 09:23 AM
From: Sarah Bailey
Subject: Course completion certificate not showing up

Hi Peter...please open a ticket with the Fortinet Helpdesk here: https://helpdesk.training.fortinet.com/en/support/home

This way we have access to your account information and can investigate.

------------------------------
Sarah Bailey
Manager, Training Release
------------------------------

Original Message:
Sent: Oct 04, 2022 03:40 AM
From: Peter Ziegler
Subject: Course completion certificate not showing up

After watching all the videos in all lessons and answering the sample questions, the course is still showing as "in Progress".
When opening the lessons, the individual videos are defaulted back to the unchecked state.
The course is showing all lessons checked.

Where can I download the course completion certificate?
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