Fortinet Training Institute
Groundzer00
New Contributor II

Cannot proceed to NSE Training Institute via Partner Portal

Good day!

I'm having issue logging in to NSE Training institute using via Partner Portal.
Whenever I login to Portal and click NSE TI, I always encounter below error

"You have logged in successfully as '<e-mail> ' but do not have an account in Moodle,"

Can anyone help me out on what I need to do?
2 REPLIES 2
JameRay1
Staff
Staff

Hey Ben,

Sometimes the Partner Portal site can require up to 24 + hours to get established.  If this isn't your issue and you still can't get in, email training@fortinet.com .  

They are the gatekeepers.

Jray
Groundzer00
New Contributor II

UPDATE:

It automatically fix the issue itself within 48hrs or so.
Thank you!