fortiguard web Filter

[SvsB]

Hi 

I have a 600E

fortiguard web filter is not giving me any fortiguard category-based filter. the option to enable is not present 

web filter is enabled the license for the feuter is also valid 

in the cli the settings 

 set feature-set proxy

and 

 set feature-set Flow

is not available I'm at a loss as to why I don't have the settings or the options for 

fortiguard category-based filter

[Muhammad_Haiqal]

Hi @SvsB ,

Please make sure the Fortigate itself able to go out to the internet.
execute ping guard.fortinet.net

If this one not working, Fortigate will not able to fetch necessary database into the Fortigate.

Let me know the update and we will proceed further.

[SvsB]

Hi 

i can ping guard.fortinet.net

i do suspect that the reason for my problems is that my firewall is set to policy-based and not profile based ]

how can I undo this? set to profile based without losing data 

[Muhammad_Haiqal]

Hi @SvsB ,

For this requirement, its the best to call Fortinet support hotline.
As we need to evaluate the impact based on the existing configuration.

Here is the contact:

https://www.fortinet.com/support/contact.html