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Us_er
New Contributor II

forticlient VPN windows11

I have windows 11 and when I instaled FortiClient 7.0.2 only VPN, so when I set configuration on VPN and get connect - it stuck on 98% and PC collapse on blue screen.

 

anyone know solution?

7 REPLIES 7
sharmaj
Staff
Staff

Hi

What is the firmware version of fortigate?

Jay sharma
btan
Staff
Staff

Hello,

 

It is advisable to use FCT 7.0.x only when your FortiGate is on FortiOS v7.0.x

Refer: https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/afec3249-ed3f-11ea-96b9-005056...


Try using FCT v6.4.7 for Windows 11 otherwise.

Regards,
Bon
Us_er
New Contributor II

thank for help, but where I can find older version.? ( 6.4.7)

 

btan

Hi,

You can download it via below link:

FortiClientVPNSetup_6.4.7.1713.exe
Password: hcRA8Lr8
https://fortinet.egnyte.com/dl/02Re0xNKgg

 

Link expires on 1st April 2022

Regards,
Bon
Us_er
New Contributor II

well, now i dont know where is problem. 

I instaled version 6.4.7 and configure connection and it is still the same.

98% and blue screen.

So I think that I have problem with my system, but what can by wrong.

btan
Staff
Staff

If that's the case, it is most likely happen to your this particular PC only.

Unfortunately for FCT free version we cannot proceed further to troubleshoot.

You may try troubleshoot on:
Control Panel\Network and Internet\Network Connections <Fortinet SSL VPN Virtual Ethernet Adapter>
Device Manager > Network Adapters > Fortinet SSL VPN Virtual Ethernet Adapter

Regards,
Bon
Us_er
New Contributor II

Ok, I will try it on another PC with W11 for proof that I have something with my system, so thank you for help.