diag sys top - all processes sleeping

[Nicko]

Hi all I am facing an issue where my fortigate 80C keeps having the CPU rise to 90%+ and internet connections become slow and dropout. There are two 80C' s in HA. A-P Today I have upgraded the firmware from 4MR3p1 to 4MR3p10. when using the diag sys top command i only get about 20 process listed and they are all sleeping? do i have to enter some mode to show all processes? I am logged in as admin with RW access to all things.

 Run Time:  0 days, 2 hours and 22 minutes
 32U, 23S, 45I; 503T, 186F, 149KF
  initXXXXXXXXXXX        1      S       0.0     2.2
          cmdbsvr       28      S       0.0     4.1
   zebos_launcher       32      S       0.0     2.3
          uploadd       33      S       0.0     2.3
          miglogd       34      S       0.0     3.1
          miglogd       35      S       0.0     2.3
           httpsd       36      S       0.0     3.6
              nsm       37      S       0.0     0.5
             ripd       38      S       0.0     0.4
           ripngd       39      S       0.0     0.4
            ospfd       40      S       0.0     0.4
           proxyd       41      S       0.0     2.3
        wad_diskd       42      S       0.0     2.4
        scanunitd       43      S <     0.0     2.6
           ospf6d       44      S       0.0     0.4
             bgpd       45      S       0.0     0.4
            isisd       46      S       0.0     0.4
    proxyacceptor       47      S       0.0     0.3
      proxyworker       48      S       0.0     3.0
            getty       49      S <     0.0     2.3
 

This is the entire list. Also SHIFT-P and SHIFT-M or c and m do not order by CPU or RAM usage. I have tried execute manage ha 0 and 1 to be sure they both read back the same results. I have also tried resizing the putty window. how do i find out what is using the cpu?

[FortiGeek]

Same here.. only on my 60C that I upgraded to v5.0

[g3rman]

Hi Nicko, welcome to the forums. Check out this knowledge base article, should have exactly what you' re looking for. http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD30531&sliceId=1&docTypeID=DT_KCARTICLE_1_1&dialogID=40390701&stateId=0%200%2040392249

[ejhardin]

I have noticed that on all my 60c' s and both 200b' s with 4.3.11 installed they are not able to sort by CPU or MEM. I tried the normal SHIFT-P and SHIFT-M, no go. I believe that it is a bug in the recent firmware. Anyone else seeing this problem?

[ede_pfau]

Could you try these keys: " m" sort by memory usage " p" sort by CPU load " q" quit all without any Ctrl key, and lower case.

[ejhardin]

simply pressing " m" or " p" did not sort as it did in the past. I have always used shift m to sort memory. I have rebooted, no go. Like in the picture that Nicko has shown it defaults to sort by PID. Anyone else notice this?

[stephen_ren_FTNT]

On FGT300C and 1240B v5.0 build 137,I can' t see this issue.Sort by Shift P (M)or p (m) works fine.

[g3rman]

Also fixed in 5.0 Build 138. Verified on a FWF60C.