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zoriax
New Contributor III

ZTNA Tags IP/MAC are empty

Hello everyone,

 

I'm really suggering with ZTNA :( :) 

 

I tried to get IP/MAC informations inside my ZTNA tags on FortiGate. I configured corretly EMS / Forticlient and Fortigate. My tags are sync successfully but the are emtpy 

 

On my fortiGate, my device is correctly registred : 

zoriax_1-1648199260879.png

My tag is correctly added : 

zoriax_2-1648199290686.png

But when I looked inside it on my FortiGate, the tag is definitevly empty : 

zoriax_3-1648199331895.png

I don't know what I can do to correctly sync device information with my fortigate. I'm sure it's simple but I can't find how.

 

I really need your help ! 

 

Thanks

 

 

 

13 REPLIES 13
amouawad
Staff
Staff

For the sake of complete testing, the above test was done on a FCT that was On-Net/On-Fabric. I've tested with the device Off-Net/Off-Fabric and can confirm that the IP addresses still get updated correctly.

 

2022-03-29_23-49.pngFCT Off-Net, connecting via SSLVPNFCT Off-Net, connecting via SSLVPN

zoriax
New Contributor III

Anyone has a solution to sync IP/MAC with and IPSec VPN ?

Ronny
New Contributor

We have also an issue with Tags in SSL VPN or IPSec VPN. Is there a solution?

zoriax
New Contributor III

Hi @Ronny 

 

It's a bit better with last version of EMS (7.0.4).