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RobbyCS
New Contributor

Windows blue screen Windows 10 21H2/FortiClient 7

Hi all,

 

Since a week ago I´ve got a windows blue screen once forticlient is at 98%. I´ve done windows update, lenovo vantage update.

Version: Windows 10 21H2 (19044.1348)

                Forticlient 7.0.2.0090

 

Any advice?

Regards

 

2 REPLIES 2
Aashiq_Z
Moderator
Moderator

Hello @RobbyCS ,

 
                       Welcome to Fortinet community and Thank you for your post. Hopefully, you've been keeping safe and doing well!
 
Is this behavior specific to this host device? Have you tried a uninstall and clean reinstall of Forticlient on the host machine in question?
 
Hope to hear from you.
 
Regards

             

Aashiq Zainulabdeen
RobbyCS

Hi @Aashiq_Z 

 

I´m fine thank. I hope you too.

Yes, I´ve tried to uninstall and clean reinstall with the same result. Also I´ve tried to run forticlient with a different user in the same device to find out if it was related with that user. Unfortunately, I´ve got the same error.

 

Another idea?

 

Regards

Roberto L.