Windows blue screen Windows 10 21H2/FortiClient 7

[RobbyCS]

Hi all,

Since a week ago I´ve got a windows blue screen once forticlient is at 98%. I´ve done windows update, lenovo vantage update.

Version: Windows 10 21H2 (19044.1348)

                Forticlient 7.0.2.0090

Any advice?

Regards

[Aashiq_Z]

Hello @RobbyCS ,

                       Welcome to Fortinet community and Thank you for your post. Hopefully, you've been keeping safe and doing well!

Is this behavior specific to this host device? Have you tried a uninstall and clean reinstall of Forticlient on the host machine in question?

Hope to hear from you.

Regards

[RobbyCS]

Hi @Aashiq_Z 

I´m fine thank. I hope you too.

Yes, I´ve tried to uninstall and clean reinstall with the same result. Also I´ve tried to run forticlient with a different user in the same device to find out if it was related with that user. Unfortunately, I´ve got the same error.

Another idea?

Regards

Roberto L.