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hhajj
New Contributor

Webmail url blocked (roundcube)

Hello

I'm trying to access my webmail http://domain.com:port but it's being blocked by forigate7.2 

I made an overrride in application control but didn't work and I even overrride in web filter and didn't work either.

giving this message:

Application Blocked
You have attempted to use an application that violates your Internet usage policy.

 

What could be blocking it?

6 REPLIES 6
rmreddy
Staff
Staff

Hi,

You can try *.domain.* with wildcard and action exempt in webfilter.

Can you share the complete application control block message and the port you are using to access the webmail

hhajj
New Contributor

Already did the webfilter

hhajj_0-1663490328605.png

 

rmreddy
Staff
Staff

Have you tried allowing Roundcude.webmail application in application control

hhajj
New Contributor

Come on Man

These are the obvious procedures! 

rmreddy
Staff
Staff

Can you provide the application control , webfilter logs and firewall policy

hhajj
New Contributor

resolved!

By disabling the enforcment of the default port.