Users Laptops loose trust with domain?

[ITchaos212]

Users Laptops loose trust with domain after they have been WFH then come into the Office and connect. We have been running Forticlient for well over a year and never experienced this issue until we updated to version 6.0.8 n& now with v7.01 Since then random users laptops will loose their trust with the Domain if they have been WFH then come back to the office, they can be 1 day from home or several weeks but it still happens.   Only way to resolve it is to reset the laptops account and re-join it to the domain. :(  Anyone else had this?

[Kush_Patel]

Hello,

Are you managing forticlient from EMS ? we might have a known issue on EMS (only on certain versions) related to this where EMS does not display user information details from Active Directory (AD) domain.

Thanks,

Kush