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Jeck
New Contributor

Unable to logon to the server. Your login credentials not be configured properly (-12)

my forticlient signed "Unable to logon to the server. Your login credentials not be configured properly (-12)" 

   Username and password both right

 

who has a solution.  

Thanks so much!

2 REPLIES 2
James1
New Contributor II

Are you on macOS or Windows? I've encountered a bug recently with FortiClient on macOS. Try using the server IP address instead of the hostname.

Jeck
New Contributor

windows xp ,windows7,windows 10 all have this probiem.

But i've solved it .

Here are the solutions:

1、login cli

config vpn ssl settings

  set tlsv1-0 enable   set algorithm low

edit 1(it's my setting)

 set cipher any

end

2、Execute batch file on the computer(.bat)

 

REM:修改IE安全协议为SSL3.0 TLS1.0 TLS1.1 TLS1.2 00000aa0(2720),以提高SSLVPN连接兼容性

REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v SecureProtocols /t REG_DWORD /d 2720 /f

 

 

My English is not very good,hope you can understand it.

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