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Reikidude
New Contributor

The config file may contain errors. FGT40F

My Fortigate give errors on boot after factoryreset.

 

 

FortiGate-40F #
Please stand by while rebooting the system.
Restarting system.


FortiGate-40F (18:55-07.27.2021)
Ver:05000021
Serial number: FGTXXXXXXXXXXX
CPU: 1200MHz
Total RAM: 2 GB
Initializing boot device...
Initializing MAC... NP6XLITE#0
Please wait for OS to boot, or press any key to display configuration menu......

Booting OS...
Initializing firewall...

System is starting...
The config file may contain errors.
Please see details by the command 'diagnose debug config-error-log read'.


FortiGate-40F login: 'diagnose debug config-error-log re

FortiGate-40F login:

FortiGate-40F login: admin
Password:
You are forced to change your password. Please input a new password.
New Password:
Confirm Password:
Welcome!

FortiGate-40F #
FortiGate-40F #
FortiGate-40F #
FortiGate-40F #
FortiGate-40F #
FortiGate-40F # diagnose debug config-error-log read
ffdb_app_map_process-2000: wrong word 5530
ffdb_app_map_process-2000: wrong word 43
ffdb_app_map_process-2000: wrong word 4303
ffdb_app_map_process-2000: wrong word 194
ffdb_app_map_process-2000: wrong word 47
ffdb_err_msg_print: ret=-10, Error: open map res file error

FortiGate-40F # Timeout


FortiGate-40F login:

FortiGate-40F login: admin
Password:
Welcome!

 

 

 

 

 

FortiGate-40F # get system status
Version: FortiGate-40F v7.2.0,build1157,220331 (GA.F)
Firmware Signature: certified
Virus-DB: 1.00000(2018-04-09 18:07)
Extended DB: 1.00000(2018-04-09 18:07)
AV AI/ML Model: 0.00000(2001-01-01 00:00)
IPS-DB: 6.00741(2015-12-01 02:30)
IPS-ETDB: 0.00000(2001-01-01 00:00)
APP-DB: 6.00741(2015-12-01 02:30)
INDUSTRIAL-DB: 6.00741(2015-12-01 02:30)
IPS Malicious URL Database: 1.00001(2015-01-01 01:01)
IoT-Detect: 0.00000(2001-01-01 00:00)
Serial-Number: FGTXXXXXXXXXXXXX
BIOS version: 05000021
System Part-Number: P24680-04
Log hard disk: Not available
Hostname: FortiGate-40F
Private Encryption: Disable
Operation Mode: NAT
Current virtual domain: root
Max number of virtual domains: 10
Virtual domains status: 1 in NAT mode, 0 in TP mode
Virtual domain configuration: disable
FIPS-CC mode: disable
Current HA mode: standalone
Branch point: 1157
Release Version Information: GA
System time: Tue Jun 28 07:41:24 2022
Last reboot reason: warm reboot

FortiGate-40F #

 

 

 

 

The error exist on  NAT and TRANSPARENT mode , how can I fix the configuration?

 

Thanks

 

 

 

2 REPLIES 2
Anonymous
Not applicable

Hello @Reikidude , 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Thanks, 

 Fortinet Community Team 

alif
Staff
Staff

Hello @Reikidude,

 

As you have already performed factory reset, these are not configuration errors.

 

These errors are related to ffdb version change from 7.0.x to 7.2.x. The config-error-log messages are expected when FortiOS 7.2.x is parsing through an FFDB package that is from an earlier FortiOS version. Please run 'execute update-now' and wait for few minutes to complete the update. You will require an Internet connection for Fortigate to connect to the FortiGuard server for updates.

 

Please run 'diagnose debug config-error-log read' once the update is completed and see if the message disappears.

Regards,
SFA