Super excited about this new Community / Self-Service Knowledge Center
It has been nearly a year in the works to launch our shiny new Community and AI Powered Knowledge Center. The Community Team at Fortinet has labored diligently to launch this new state of the art platform to provide Customers, Partners, Employees and Industry Experts a place to seek answers, ask questions, and share knowledge with like minded peers.
As we further work to train, enhance, and refine the available content to be relevant and simple to find, we encourage active participation and feedback. The AI engines in the platform realize their full potential through active searches, ingesting new data, and through trending and reuse of knowledge articles and data in the platform.
We look forward to daily enhancements to content and data as well as seeing the participation level and successful delivery of answers and reference materials grow exponentially.
Great job Community Team, and congratulations on the launch!
First of all, the new forum / kb looks great, has modern features and fast. Thumbs Up!
I too miss some kind of product filter or the forum's structure we all were used to. It's interesting to hear / read something related to FortiClient (for example), but I'm mainly interested in all FortiGate posts and like to have direct access to _that_ posts.
Update: just saw the label thing on the right hand side. It's not optimal, but I guess it'll work if labes are used consequently.
________________ Senior IT Consultant at AppSphere AG, Germany