[Solved] Fortigate 60C & Clearsea : bad quality sound, any solution or advice please ?
Our internet connection is 10Mbit Fiber, and we use two Fortigate 60C (v5.0 b0179 with GA Patch 2). HA is set to Active / Active.
Our backbone is composed of Alcatel 6850 switches and 6450 for distribution.
We' ve been using Clearsea (video conferencing software)for two weeks but we have bad sound quality (between users). We made sure that Clearsea server was added to our firewall rules with the right protocols (35060 for udp & tcp, 10000-19999 for udp, and 80 & 443 for tcp)
I did test a direct cable connection from our pc to our fiber cisco router, and the sound was good. So I think the culprit might really be the fortigate 60C...
So, I would like to know if you know any settings that could fix this problem or other ideas please ?
The A-P change did not fix the problem.
Since my Fortigate 60C Cluster firmware is v5.0 b0179 with GA Patch 2, I am going to update it to b0252 Patch 5 (going through " b208 Patch 3" and " b228 Patch 4" first)